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Innago vs. RentRedi: Which platform is right for you?

by Jeff Rohde, posted in Investment Strategy

Maybe you’ve heard about Innago and RentRedi but aren’t sure which property management platform is right for you?

Deciding between two prominent rental property management platforms requires weighing each one’s distinct set of features, benefits, and costs. The best platform for you depends entirely on your unique needs as a landlord.

In this article, we’ll compare Innago and RentRedi, breaking down their offerings to help you find your perfect match. We’ll also look at Stessa, a popular rental property management software used by over 200,000 real estate investors.

 

Innago overview

Innago is a (mostly) free property management solution, catering specifically to landlords who manage small to medium-sized property portfolios. The versatile software accommodates three primary types of properties: commercial, residential, and student housing.

The platform’s goal is to deliver user-friendly tenant management tools that are intuitive and simple to navigate. Along with its free usage model with zero setup costs, Innago doesn’t compromise on functionality. The platform boasts an easy-to-use interface and a handy mobile app, features that are now industry standards.

Innago makes a focused effort to appeal to the DIY landlord. It positions itself as the preferred choice for those who want to handle their own property management tasks, using an accessible and efficient tool to oversee their portfolios.

Pricing

Innago is free for landlords to use. There are no monthly charges or setup fees and no need for contractual commitments. Tenants pay for their own screening costs and are assessed fees for paying rent using ACH or a debit/credit card.

Software features

  • Online rent collection, complete with automated reminders and late fee charges
  • Syndicated property listings on popular platforms such as Doorsteps, Realtor.com, and Zumper
  • Online lease signing using customizable templates for your convenience
  • Maintenance management through an online portal designed for landlords, tenants, and maintenance personnel
  • Income and expense tracking and detailed report generation, including profit and loss, rent roll, and bank deposit statements
  • Integration with QuickBooks Online for streamlined financial management
  • Online tenant screening, with reports covering credit, eviction, and criminal history
  • Data storage that offers end-to-end encryption for enhanced security
  • Property management functions on the go with Innago’s mobile app, available on iOS and Android
  • Renter’s insurance coverage, allowing tenants to either shop for service providers or upload an existing policy directly onto the platform

 

RentRedi overview

RentRedi is a software solution that offers user-friendly functions for both landlords and tenants. It can be easily accessed on desktop and mobile devices, making it a convenient tool for managing rental real estate.

Created to simplify rental management processes, RentRedi provides a web portal and mobile app. These platforms allow landlords to conduct tenant screenings, accept rent payments, and handle property maintenance while on the move.

While you can find similar features in other property management systems, RentRedi aims to distinguish itself by prioritizing tools and features that help drive the timely collection of rent.

Pricing

RentRedi has 3 different pricing options based on the billing cycle. All billing cycles include unlimited rentals, tenants, team members, rental listings, and customer service.

  • Monthly plan: $29.95/month
  • Semi-annual plan: $20/month
  • Annual plan: $12/month

Financial reporting

Landlords looking for accounting plans can sign up for a paid monthly subscription to RentRedi’s partner, REI Hub. Their financial reporting service is optional. All plans are billed monthly, with no contract required. After paying for this feature, you can generate various financial reports and Schedule E for tax reporting.

  • 1–3 units: $25/month
  • 4–10 units: $39/month
  • 11–20 units: $59/month
  • Unlimited units: $99/month

Premium maintenance

RentRedi partners with Latchel to give landlords an efficient and hands-off maintenance experience. Available in all 50 states, the service includes troubleshooters working directly with tenants to handle repairs, from initial communication to contractor coordination.

The property maintenance feature requires a paid monthly subscription after a 30-day trial. You can choose from two plans:

24/7 Emergency Service: $15/month per unit

  • Tenant call handling
  • Emergency-only issues
  • Expert troubleshooting
  • Contractor dispatch
  • Follow-up on completion

Full Coordination: $25/month per unit

  • Tenant call handling
  • All maintenance issues
  • Expert troubleshooting
  • Contractor dispatch
  • Follow-up on completion

Software features

  • Vacant property listings automatically syndicated to partner sites Realtor.com and Doorsteps.com
  • Single dashboard to upload photos, create virtual tours, and manage listings, marketing, and showings
  • Thorough TransUnion credit, criminal, and eviction history reports 
  • Lease document preparation and upload, with digital signatures feature and online document and storage capabilities
  • Income and expense tracking by linking multiple landlord bank accounts 
  • In-app push notifications for rent reminders and maintenance requests
  • Online rent payments using an ACH transfer, credit or debit card, or cash at over 90,000 retail locations
  • Option to block partial rent payments
  • Automatically syncs properties between RentRedi and REI Hub (for an extra fee) and connects financial accounts for profit and loss (P&L) statements, cash flow statements, balance sheets, and tax-ready Internal Revenue Service (IRS) Schedule E reports
  • Partnership with Latchel for 24/7 emergency and full maintenance coordination (extra monthly fee)

 

Innago vs. RentRedi

Keeping the individual services of Innago and RentRedi in mind, let’s do a head-to-head comparison. We’ll consider their key features, similarities, and differences to help you make an informed decision.

Listings

Innago manages all your property listings in one place, simplifying the process. You can easily add details, set rent amounts, specify pet policies, highlight amenities, and include photos and a virtual tour. The platform automatically syndicates your listings to sites like Doorsteps, Realtor.com, PadMapper, and Zumper. It also syncs updates to these listing sites automatically.

RentRedi helps ensure your property listings gain maximum exposure with instant syndication to listing platforms like Realtor.com, Doorsteps.com, and Zillow, reaching millions of potential renters. You also have the option to utilize professional marketing pages on social media, targeting qualified renters with advertisements.

Tenant screening

Innago offers a tenant screening service, allowing landlords to run detailed reports on applicants, including financial history, national and state criminal records, and access to an extensive eviction database. The feature includes a custom application builder for $30-$35, which gets charged to the applicant.

RentRedi partners with TransUnion to offer extensive tenant screening reports. These include credit, criminal, and eviction history, with the $39.99 processing fee paid by the applicant.

Leasing

Landlords using Innago can create custom lease templates with automated fields for ease and efficiency. You can create leases online with legally compliant forms along with eSignatures from HelloSign and store unlimited leases and related documents, which are accessible anytime, virtually anywhere.

With RentRedi, landlords can upload their own lease agreements and addendums and share them with potential tenants. The tenant app creates a legally binding eSignature, and you can store the signed lease online within the tenant’s profile.

Online rent collection

Innago’s online rent collection service features automated reminders, a “pay now” button, and customizable late fee enforcement for different properties and units. Landlords can also require all past amounts be paid before accepting any future payments. Tenants incur a $2 ACH fee and a 2.99% charge on card payments, but landlords can choose to cover these costs if they prefer.

RentRedi’s rent collection tool allows landlords to manage payments from their dashboard, including partial and blocked payments. Tenants are charged $1 for ACH or cash payments, with an additional 3.1% + $0.30 for each card payment. Landlords have the option of paying these fees if they want.

Financial reporting

Sync Innago with your QuickBooks Online account to track rental payments, custom invoices, and expenses in one place. This option gives you detailed financial reports for a holistic view of your rental property business, including interactive profit and loss statements and additional reports like bank deposits and rent rolls.

RentRedi offers its own optional financial reporting feature, though it requires a paid REI Hub subscription starting at $25 per month for up to 3 units. After signing up, landlords can automatically sync their properties, import recent transactions, and use pre-designed rental templates.

Tax management

Innago requires an active QuickBooks Online account to combine rental payments, invoices, and expenses for generating a Schedule E when tax time rolls around.

RentRedi requires a paid REI Hub subscription to prepare Schedule E and other reports, such as P&L statements, cash-flow statements, and real estate balance sheets. 

Landlord banking

Landlord banking is a feature designed to ease the financial management of your rental properties. It allows landlords to create individual bank accounts for their properties, facilitating income and expense tracking, management, and tax preparation.

Neither Innago nor RentRedi offer this feature. However, Stessa (which you can learn more about below) does offer banking services, and landlords can open separate bank accounts for each property or entity. These accounts are then easily connected directly to Stessa’s built-in bookkeeping and reporting features.

Another popular landlord tool to consider: Stessa

With over 200,000 users, Stessa is ideal for both newcomers and seasoned investors managing multiple properties. Investors report saving an average of up to $4,000 and over 100 hours of valuable time annually, making it a preferred choice for property management, income and expense tracking, and financial reporting.

Laptop and mobile screenshot of transactions page

With software engineered to simplify investment management, Stessa can give you a real-time, comprehensive financial overview of each property and portfolio.

Stessa automatically classifies income and expense transactions in line with IRS Schedule E. This feature saves you time on manual data entry and lets you generate financial reports while minimizing the need for physical documents and paperwork.

Landlords can also benefit from Stessa’s Cash Management deposit accounts for each property, with interest rates typically well above the national average of 0.07%, according to the FDIC, as of October 2023. Users can earn 3.12% APY on the free Essentials plan or 5.08% APY on the Pro plan.*

Its mobile applications, compatible with both iOS and Android, ensure you stay linked to your portfolio from virtually anywhere. The added feature of automated receipt scanning is especially beneficial during tax season, streamlining financial tracking and management. 

Pricing

Stessa’s tiered pricing model can easily fit residential rental property owners’ various needs and budgets:

EssentialsManagePro
PRICING
Free$15/month
($12/mo when paid annually)
$35/month
($28/mo when paid annually)
ASSET MANAGEMENT
Track propertiesUnlimitedUnlimitedUnlimited
DashboardsKey metrics onlyKey metrics onlyFull chart history
Property manager connectionsUnlimitedUnlimitedUnlimited
Document & receipt storageUnlimitedUnlimitedUnlimited
Organize & manage portfolios11Unlimited
Shared account accessYesYesAdvanced ownership metrics
BOOKKEEPING/ACCOUNTING
Advanced transaction trackingNoNoYes
Smart receipt scanning5/month5/monthUnlimited
Manual expense trackingYesYesYes
Automated bank feedsUnlimitedUnlimitedUnlimited
Budgeting & pro-forma analysisNoNoYes
Project expense trackingNo No
Yes
REPORTING & TAXES
Reporting levelBasicBasic
Advanced
Full data exportYesYesYes
Accountant tax packageBasicPlus Schedule EPlus CapEx
BANKING
High yield Cash Management3.12% APY*3.12% APY*5.09% APY*
FDIC insured up to $2.5M/entityYesYesYes
No minimum balanceYesYesYes
1.1% cash back on purchasesYesYesYes
ONLINE RENT COLLECTION
Accelerated rent paymentsNoComing SoonYes
Automated reminders and late feesYesYesYes
Tenant autopayYesYesYes
Tenant ledger and rent rollYesYesYes
Tenant ACH fee waivedNoNoYes
LEASING
Vacancy advertisingYesYesYes
Syndication to ZillowYesYesYes
Tenant applications & screeningYesYesYes
Lease templateNoYesYes
DOCUMENT MANAGEMENT
eSign leases, contracts, etc.No1/month7/month
60+ Forms and templatesNoYesYes
CUSTOMER SUPPORT
Basic supportYesYesYes
Priority chat supportNoYesYes
Live phone supportNoNoYes
Get StartedGet StartedGet Started

You can always start with the Essentials plan and upgrade to a paid plan as your portfolio expands and your needs evolve.

Additional benefits of using Stessa

Aside from its main features, Stessa offers some outstanding extras that benefit rental property owners. For example, they’ve joined forces with The Real Estate CPA to provide you with a wealth of tax resources. This partnership helps you get prepared to tackle tax time.

In addition, Stessa seamlessly integrates with your current property management software. This functionality offers you a robust and real-time snapshot of your portfolio right at your fingertips. It simplifies the process of tracking and managing your investments like never before.  

Finally, Stessa is more than just a tool – it’s a thriving community. Customers network, exchange insights, and foster connections in a vibrant community forum. Whether you’re keen on gaining wisdom from others’ experiences or eager to share your know-how, the Stessa community is an invaluable asset.

 

Your path to simplified property management

Innago and RentRedi both bring a lot to the table, with features designed to streamline your property management operations, from tenant screening to online rent collection.

However, not all software is created equal. Innago’s broader focus on commercial, residential, and student housing properties may not suit your portfolio and unique needs. And while RentRedi is comprehensive, it requires an extra monthly subscription for rental property accounting, increasing your costs.

That’s where Stessa comes in.

Designed by investors for investors, Stressa’s suite of features facilitates every aspect of property management. From automated accounting to eSigning leases, Stessa’s got you covered. Plus, its high-yield landlord banking and free Essentials plan offer value that’s hard to beat. 

Ready to take the guesswork out of residential rental property management? Sign up for a free Stessa account today.

 

*Stessa is not a bank. Stessa is a financial technology company. Terms and conditions, features, and pricing are subject to change. This article, and the Stessa Blog in general, is intended for informational and educational purposes only, and is not investment, tax, financial planning, financial, legal, or real estate advice.

 

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