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AppFolio vs. Propertyware: Head-to-Head Comparison for 2024

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by Jeff Rohde, posted in Investment Strategy

As a landlord, you have a lot of decisions to make, including which property management software to choose. AppFolio and Propertyware are 2 of the most popular options, but which one is right for you?

This post will compare the 2 programs and help you decide which one is best for your business. In addition, we’ll discuss how Stessa, our own tool used by over 200,000 investors, stacks up against AppFolio and Propertyware.

 

AppFolio overview

AppFolio’s cloud-based property management software offers a wide variety of residential and commercial rental property features.. The company requires a minimum portfolio size of 50 units and currently charges a minimum monthly fee equal to 200 units, plus a one-time onboarding fee based on portfolio size.

While AppFolio offers robust features, including marketing and leasing, maintenance and operations, communication and service, accounting, and reporting, it may not be a good fit for investors or property managers with a small number of properties due to the minimum size requirements.

Current pricing

AppFolio provides 3 pricing options for its software based on the size of your portfolio:

Core

Core is best suited for small to medium portfolios, requiring a minimum of 50 units and currently costing $280 a month, with $1.40 a month for each additional unit. The onboarding charge begins at $400 for the smallest portfolio and increases with the portfolio size.

Plus

Plus pricing currently begins at $900 a month, with $3.00 a month for each additional unit. It includes all the features in Core plus additional property management tools. Onboarding fees start at $400 and increase depending on how many units are in your portfolio.

Max

Max costs a minimum of $7,500 a month, with $5.00 a month for each additional unit.

Software features

Core

  • Accounting and reporting
  • Virtual marketing and leasing tools
  • Resident and owner management
  • Online maintenance
  • Full mobile capabilities
  • Continuous software updates

Plus

  • All Core features
  • Workflow management
  • Performance insights
  • Revenue management
  • Data export capabilities
  • Strategic account management

Max

  • Everything in Plus
  • Leasing CRM
  • Leasing signals
  • Database API
  • Custom fields
  • Dedicated support rep

 

Propertyware overview

Propertyware provides users with numerous features, including online leasing, property management, maintenance, accounting, operations, and risk management.

Although Propertyware software is powerful and customizable, it may be a better match for investors and property managers with large portfolios. While there is no minimum unit requirement, the company presently charges a minimum monthly fee equal to 250 units, plus a one-time implementation fee equal to 2 times the monthly subscription price.

Current pricing

Propertyware offers 3 clear pricing packages based on the features provided, plus additional services for an extra fee. The company also offers a limited-access free trial period:

Basic

The Basic plan costs $1.00 per unit a month with a minimum charge of $250 a month. There is also a one-time implementation fee equal to 2 times the monthly subscription price, or a minimum of $500.

Plus

The Plus plan costs $1.50 per unit a month with a minimum charge of $350 a month. The one-time implementation fee is equal to 2 times the monthly subscription price, or a minimum of $700.

Premium

The Premium plan costs $2.00 per unit a month with a minimum charge of $450 a month, plus a one-time subscription fee equal to 2 times the monthly subscription price, or a minimum of $900.

Additional services

Propertyware offers the following services that can be added to any of the above pricing plans. Pricing varies based on selected services, and users must contact the company for pricing details:

Maintenance contact center

There is a 24/7 answering service to handle maintenance and emergency calls. That currently costs $1.10 per unit a month with a $300 setup fee.

Leasing contact center

Capture and manage every call and email with professional agents who become an extension of your staff. This currently costs $2.85 per unit a month with a $300 setup fee.

Professional websites

Modern and professional designs integrate with Propertyware. This currently costs $99 a month with setup fees starting at $500.

AssetProtect

This provides owners and tenants with important coverage to protect their property. It currently costs $12 per policy a month with no setup fee.

Software features

Basic

  • Global customization and reports
  • Marketing
  • Property management
  • Owner portals
  • Tenant portals
  • Maintenance
  • Accounting
  • Screening
  • Payments
  • Unlimited support
  • Unlimited storage
  • Unlimited online training

Plus

This includes everything in the Basic package, plus:

  • Two-way text messaging
  • Digital signatures
  • Inspections

Premium

This includes all of the features in the Basic and Plus packages, plus:

  • Maintenance projects
  • Vendor portals

 

real estate website graphics

How do AppFolio and Propertyware compare?

Here’s a side-by-side comparison of the essential features that many landlords use. Keep in mind that the best software for you may vary depending on your particular rental properties and business goals.

Listings

AppFolio seamlessly integrates with online listing services, including Apartments.com, Zillow, and Zumper to help landlords fill vacancies and keep cash flowing. Virtual tours can be run within the AppFolio platform, and artificial intelligence (AI) leasing assistant Lisa handles routine tasks like data entry and scheduling showings.

Propertyware can help you find prospective tenants by automatically sending your listings to its network of free distribution partners. Each listing you create and publish on your Propertyware website is automatically distributed to these high-traffic partner sites, including Apartment List, Trulia, Zillow, and Zumper.

Tenant screening

Tenant screening is an add-on service with AppFolio that checks an applicant’s credit score, criminal history, and eviction history and verifies their income and rental history. The company currently charges $15 for each credit or eviction check. Credit, criminal background, and eviction checks are $20 for all 3 reports.

Propertyware uses transactional pricing for each tenant screening service provided. Current costs for credit only are $7.95, criminal only is $8.95, and eviction only is $4.45. Credit, criminal, and eviction are $16.95. The company also offers advanced screening services for credit, criminal, and eviction that includes state, county, and local records, as well as state sex offender registry records for $29.95 per screen.

Leasing

AppFolio subscription plans include unlimited, customized state-specific e-leases and renewals that tenants can digitally sign from any device. After the lease is executed, landlords can use free online storage to organize and store documents, eliminating the need for paper copies.

With Propertyware Plus and Premium plans, you can use MailMerge to automatically pull in applicant data when creating a lease, which saves you time and prevents duplicate entries. The DocuSign electronic signature feature also makes it easy and convenient for applicants to sign the lease while keeping all files and records safe and secure in one place.

Online rent collection

AppFolio and Propertyware offer various online options for collecting rent, partial payments, security deposits, and other fees. AppFolio currently charges a $0.50 fee for each Automated Clearing House (ACH) transaction, a flat fee of $9.99 for a debit card payment, and a credit card transaction fee of 2.99%.

Propertyware currently charges tenants who pay through their tenant portal $1.95 for each ACH transaction, 2.99% for credit and debit card payments (with a minimum fee of $3.00), and $3.75 when tenants pay cash at a participating retailer.

Financial reporting and tax management

AppFolio provides real-time, flexible reporting online. You have access to over 80 customizable reports, including owner statements, income statements, cash-flow statements, balance sheets, rent rolls, and tenant delinquency records. The software also provides landlords with tax readiness tools; you can file 1099s for independent contractors directly from the platform. 

Propertyware’s reports tab offers a variety of customizable reports that you can export to different formats, publish to owner portals, and email once or on a recurring basis. While there is no profit and loss (P&L) report available in Propertyware, several reports provide similar information, including income and expense, standard income statement, and Schedule E.

 

Stessa vs. AppFolio and Propertyware

While both AppFolio and Propertyware offer a variety of features, both software systems may not be cost-effective for smaller landlords. Minimum pricing with AppFolio currently begins at $280 per month with a minimum of 50 units required, while Propertyware pricing packages start at $250 per month, excluding the one-time startup fees that both companies collect.

That’s where Stessa comes in. Stessa, a Roofstock company, offers cloud-based software that helps real estate investors maximize profits through smart money management, automated income and expense tracking, personalized reporting, and more.

The company was launched in 2016 by 2 experienced real estate investors with 30 years of combined experience. Stessa was built to take care of monitoring and analyzing details, so you don’t have to. 

Stessa has also expanded its feature coverage to include tenant applications and screening, publishing vacancies, eSigning (with the paid plan), rent collection, landlord banking services, and document storage. Its iOS and Android mobile apps keep you connected to your portfolio on the go and offer automated receipt scanning that’s particularly helpful around tax time.

Laptop and mobile screenshot of transactions page

After signing up for a free account with Stessa and entering some basic property information, real estate investors can:

  • Organize and categorize transactions automatically from connected bank, lender, credit card, and property management accounts.
  • Get 24/7 visibility into your portfolio’s performance.
  • Generate income statements, net cash flow reports, balance sheets, and more.
  • Connect to your property management software for a complete portfolio summary.
  • Collect rent through ACH payments – free for property owners and tenants.
  • Publish a vacancy for rent and syndicate it out across a variety of websites for maximum exposure to high quality tenants.
  • Use Stessa’s tenant screening tool and free rental applications.
  • Open an FDIC-insured high-yield bank account* for each property and seamlessly integrate them with Stessa’s financial tracking features.
  • Add an unlimited number of properties.
  • Invite other investors with different access levels.
  • Access a suite of tax resources created in partnership with The Real Estate CPA.
  • Upload your own document, tag it for digital signatures, and send to tenants, vendors, partners, etc. 

Go here to create a free Stessa account.

 

*Stessa is not a bank. Stessa is a financial technology company. Terms and conditions, features and pricing are subject to change. This article, and the Stessa Blog in general, is intended for informational and educational purposes only, and is not investment, tax, financial planning, financial, legal, or real estate advice.

 

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